Eastern Communications celebrates 145 Years of High-Tech and High-Touch Services to Filipinos

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Eastern Communications' Co-Coordinators Atty. Aileen Regio and Vince Tempongko give their celebratory message at Eastern’s 'Timeless Connections' 145th anniversary celebration

Premier telecommunications company, Eastern Communications, welcomes its 145th year anniversary bringing life-changing innovations from households to businesses as the longstanding connectivity and ICT solutions provider in the country.

Eastern Communications’ Co-Coordinators Atty. Aileen Regio and Vince Tempongko shared that Eastern has been a prevailing telco partner of businesses, organizations, and families since it was founded in 1878. Its 145th milestone anniversary signifies its commitment to uphold its promise to deliver high-tech and high-touch solutions to Filipinos.

“Marking our 145 years of service, we extend our heartfelt gratitude for the unwavering support of our partners and the Ka-Eastern community. This milestone marks our legacy of linking lives—unseen but omnipresent; we experience these links in familial ties, in agreements among businessmen, in the very bond we each have to our country as Filipinos. We are proud to be the link that keeps families and businesses better connected,” said Regio.

"As pioneers of connectivity, we take pride in building the foundations of the Philippine telecommunications industry. Positioned at the forefront of change, we transform today's ideas into tomorrow's realities with our unwavering personalized service. With valued partners, we eagerly anticipate writing the next chapters of Eastern Communications for centuries to come," expressed Tempongko

Pioneering Advancements

Eastern Communications was the pioneering connectivity service provider in the country and was commissioned by the Spanish government to provide the country’s first telegraphic services. With this, Eastern helped bridge communications in the early times and foster innovation for flourishing businesses. It also pioneered the first data center in the country and was the first Philippines telecommunications company to receive the ISO 9001:2015 mark for business operations.

Over a century later, it evolved into a company offering business-grade solutions, including Connectivity, Network, Security, Cloud, Data Center, and Business Applications. These recognitions underscore Eastern's commitment to delivering cutting-edge products and shaping the country's digital transformation.

As Eastern Communications celebrates its rich history, it also looks forward to a promising future in 2024, driven by a commitment to progress and a vision for continued excellence.

Delivering Trailblazing Innovations

Building on its legacy of firsts, Eastern commits to delivering outstanding telco services and has previously expanded its services through the Philippines’ largest submarine cable network—the Philippine Domestic Submarine Cable Network (PDSCN)—which is a joint infrastructure project with partners Globe Group and Infinivan Inc.

For 2024, Eastern Communications eyes focus on ICT solutions. It will continue to widen its ICT portfolio, including the newly launched CIXA Cybersecurity suite and the DDoS Protection offering in collaboration with Nexusguard (NXG). Additionally, the company supports business operations and remote work through Google Workspace for Enterprise and Education in its latest Business Applications offerings.

Meanwhile, for Eastern’s Cloud and Data offerings, it reinforce its data services by partnering with more data center platforms like Digital Edge, HPE DC Solutions, and ePLDT, to lay the foundation for a more interconnected society.

To mark its achievements and build excitement for its 145th anniversary milestone, Eastern hosted a series of 'Hats Off' appreciation night events with its most loyal customers and partners. These events honored the longstanding commitment of its stakeholders, highlighting the joint success of Eastern and its partners and building anticipation for achieving greater heights ahead.

For more information about Eastern Communications’ world-class services, visit eastern.com.ph.

 

Eastern Communications' clients commend telco for its high-tech and high-touch service at annual lifestyle event

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As Eastern Communications nears its 145th milestone anniversary, a number of valued clients have expressed commendation and confidence in the company for its outstanding service aligned with its ‘high-tech’ and ‘high-touch’ promise at the recently concluded Link VIP Club events.

Eastern Communications held a fun and action-packed movie night and other exclusive loyalty perks for Link VIP Club members.

"As our 145th anniversary draws closer, we celebrate our rich history and the invaluable bond we have forged with our clients through the years. The past years may have brought considerable challenges, which is why our commitment to strengthening genuine connections with our partners is more vital than ever," said Carlo Alzul, Eastern Communications’ Enterprise Sales Head.

From January to June 2023, the company was able to reach an overall customer satisfaction score of 92.83%. Meanwhile, onwards the second half of the year, Eastern has launched the Evolve Your Way Campaign, encouraging its clients to start embracing digital transformation in their business. Eastern asserts itself as a trusted partner in this journey, offering its loyal customers top-tier ICT solutions allowing them to stay connected at all times.

Eastern Communications as the Top Telco Choice

Eastern Communications Link VIP Club Members reiterated their confidence and shared the top reasons why Eastern remains their Telco of choice in the industry.

UnionBank Philippines Vice President and Head of Infrastructure Operations, Collaboration and Security, Chester Velasco, disclosed that Eastern hits all his priorities when it comes to network operations such as unparalleled support, stable connection, and flexibility. Per Chester, businesses looking for stable connectivity, quick response time, and reliable SLA can connect with Eastern.

Meanwhile, Makati Development Corporation C0G1 & C0G4 IT Officer Nick Moratin and Infrastructure Officer Darwin Hutba shared that they highly applaud the fast turnaround period of Eastern Communications. According to Hutba, Eastern is able to deliver required services in three days to one week. Its enterprise-grade services with extensive coverage areas have been a big help in their operations. In addition, Moratin appreciates that they can easily reach out to Eastern unlike other ICT providers reflecting its high-touch promise.

Makati Development Corporation C0G1 & C0G4 IT Officer Nick Moratin and Infrastructure Officer Darwin Hutba

Relatively, AEC Digital Services OPC Treasurer and General Manager, Rozano Santos, shared the benefits and special privileges as an Eastern Link VIP Club member. Per Santos, on top of Eastern’s quality service, he appreciates its strong sense of camaraderie regarding them as long-term colleagues and family members.

AEC Digital Services OPC Treasurer and General Manager, Rozano Santos

To honor its valued Link VIP Club members, Eastern Communications held a series of activities as part of its annual lifestyle events. Among these was the exclusive block screening of "Mission: Impossible – Dead Reckoning Part One" during the “Link Up: Movie Night” held at the Bonifacio High Street Cinema in Bonifacio Global City (BGC). This was followed by another recent "Link Up: Bowling Tournament" event held at Studio 300, Pasig City.

For years, the Eastern Link VIP Club has offered loyal customers exclusive lifestyle and entertainment events including bowling nights, parties, and private movie screenings. These events to unwind and bond with other partners provide an avenue for opportunities and create stronger ties.

Inspiring Entrepreneurs to Evolve

To inspire other entrepreneurs, Eastern Communications has also released the "Evolving Entrepreneurs" video series, sharing the journey of startups and emerging business owners with Eastern. The success stories of these entrepreneurs reveal how Eastern Communications provided tailored solutions empowering them to adapt and thrive in their business.

Among them is DigitalPH Asia Corporation Operations Supervisor David Gonzales saying that learning never stops in a tech-driven world and Eastern has been instrumental in allowing them to keep up with the latest trends and deliver nothing but the best for their clients.

DigitalPH Asia Corporation Operations Supervisor David Gonzales

Meanwhile, HQElleven Design Lab Inc. Founding Partner Marco Abelardo disclosed how high-tech solutions helped boost their business. Per Abelardo, technology is an edge and provided them a playing field where they can compete with bigger agencies through the accessibility of apps. Through cloud-based technology, they were able to share everything and foster collaboration.

HQElleven Design Lab Inc. Founding Partner Marco Abelardo

On another note, President of OBANANA
Francis Calumba gave strong advice on managing risks and failure. Per Calumba, not everything will go as planned so we need to view them as an opportunity to learn and grow.

President of OBANANA
Francis Calumba

As Eastern Communications approaches its 145th anniversary, it continues to emphasize the importance of personalized customer service. Its award-winning “Link VIP Club” and "Evolving Entrepreneurs" series are examples of how Eastern Communications continues to go above and beyond to cater to its clients' needs.

For those in search of more than just an ICT solutions and internet service provider, Eastern Communications can be your dedicated partner on the path to success. To join and learn more about Eastern's Link VIP Club and exclusive perks, connect with an Eastern Account Manager at 5300-7000 now or message @easterncommph on Facebook.

To view Eastern Communications’ wide array of products and services, visit www.eastern.com.ph

Eastern Communications promotes digitalization in the education sector, builds strong connections for the holidays

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Eastern Communications and AMCHAM Foundation representatives in support of AMCHAM’s

Adopt A School Program

In this season of giving, premier telecommunications company and ICT solutions provider Eastern Communications carries out its high-touch initiatives to celebrate the significance of genuine human connections, particularly to the education sector.

In line with its "Emerge for a Stronger Tomorrow" campaign, Eastern Communications has continuously demonstrated its long-standing advocacy of supporting the education sector by promoting digital transformation and technological advancement. The company also aims to promote the intrinsic value of bayanihan that Filipinos share, encouraging everyone to give a helping hand.

Eastern Communications recently donated around 120 units of Cisco internet routers to the University of Sto. Tomas’ Faculty of Engineering. The department was selected to support the nation's future tech and innovation leaders. This endeavor will allow the school’s instructors and students to have the necessary tools for their UST Networking Laboratory, network protocol simulations, and other educational needs. As an advocate of democratizing digital solutions for all, Eastern is anticipating another round of router donations for more schools that are in need of connectivity tools. The telecommunications company has also been UST’s constant provider and longtime partner.

"By providing them with the tools they need for their digital learning, we hope to communicate our values to the next generation of innovators and leaders. These are not only gifts; this is our way of promoting technological literacy and uplifting both youth and educators,” Eastern Communications Head of Marketing Division Jed Estanislao said.

Moreover, Eastern Communications continuously achieves its goal of supporting the return to face-to-face learning by partnering with the American Chamber of Commerce of the Philippines, Inc. (AmCham Philippines) Foundation’s Adopt-a-School Program.

Through AmCham’s initiative, Eastern Communications was able to provide for one of the program’s public school beneficiaries, Lunduyan na Pinagpala ng Panginoon Academy Inc. in Caloocan, by offering desktop units, as well as back-to-school health and hygiene kits for the whole student body.

With the Department of Education (DepEd) officially allowing schools the resumption of face-to-face classes, one of the biggest concerns identified by educational institutions is preventing the spread of COVID-19 in the classroom. The telco's donation of back-to-school kits includes sanitary and personal hygiene items like temperature scanners, alcohol, face masks, and hand soaps that will help both students and teachers maintain good health and curb the spread of the virus.

"The AmCham Foundation would like to thank Eastern Communications for their generous donation, which will assist in making our public schools a safer place for students this school year. Together with our partners, we hope to continue this effort in making an impact in people's lives," said Candy Angeles-Gabriel, American Chamber Foundation Philippines Inc. (AMCHAM) Events Manager.

Most recently, the telecommunications provider, together with other DMCI Homes Communities, supported DMCI's Community Outreach Program for the refurbishment of the educational facilities at the University of the Philippines Integrated School (UPIS). The outreach program includes the renovation of UPIS' restrooms, playground, and the repainting of its building entry, among other areas. According to DMCI - Prisma Residences Condominium Corporation Area Manager Jayson Lucea, all of UPIS' students will benefit from this project, and they will have a more conducive learning environment through the facility upgrades.

“Our group strongly believes that students would be able to achieve greater education when they are put in a proper environment,” said Lucea.

“In the past years, we pushed for e-learning initiatives because many of our young educators and leaders were still getting used to taking classes online. However, now that we gradually return to traditional classrooms, we are happy to support our Filipino teachers and students in our own unique ways,” added Estanislao.

Through the years, Eastern has launched various programs in support of the academic sector. These efforts include providing connectivity for public educational sites like the Mind Museum and BGC Arts Center and the launch of its "Onward: Nurturing Fearless Educators" webinar, in collaboration with DepEd. The latter event distributed Teacher's Kits for a more effective online teaching experience. The company also launched its own "Eastern Playground", a virtual hackathon for students created in collaboration with the Philippine Society of Information Technology (PSITE).

Eastern Communications targets to further mount other educational initiatives, as it strongly believes in the value of uplifting the sector, sharing information to improve technical literacy, and will soon be providing connectivity access to more schools.

To learn more about Eastern Communications services, visit eastern.com.ph. Stay tuned as it unveils its new website soon.

Boost your business with Eastern Communications’ holiday deals

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The holiday season is right around the corner and it is the busiest time for many enterprises, catching up with the demand of customers. While there have been ups and downs that helped strengthen various sectors, businesses have gradually returned to normalcy in their day-to-day operations.

With the steady demand for connectivity and ICT solutions in the new normal, premier telecommunications company Eastern Communications treats SMEs with its latest holiday deals to help them further emerge in the most anticipated season of the year.

Bounce back and spur productivity with Eastern Communications’ special limited-time offers, featuring its reliable Fiber1 and Internet Direct Service (IDS) connectivity solutions paired with exclusive promos and freebies for new subscribers.

Business Boosters

Recommended for retail and e-commerce start-ups and SMEs, Eastern Communications offers Business Boosters to new subscribers of the Eastern Fiber1 or IDS Select plan until December 31, 2022. Aside from the high-speed internet service, businesses are eligible for up to Php3,000 worth of Lazada Gift Cards. With these gift vouchers, you can now check out the business devices on your wish lists!

Festive Freebies

They say great things come in threes! For businesses in Metro Manila, new Eastern Fiber1 subscribers can choose this promo to receive exclusive freebies such as three months of free monthly service fee, a Microsoft Surface Laptop, and a Sophos Intercept X Endpoint Security License.

This promo is recommended for emerging companies that have plans for expansion. With integrated ZTNA and a world-class next-generation endpoint product, the free Sophos Intercept X Endpoint Security Solution is perfect for remote working setups. Don’t miss out on this exclusive holiday promo until December 31, 2022 only.

Empowering business to emerge from the pandemic, Eastern Communications has been reaching out to support SMEs throughout the year with its expansion efforts, promotions, and award-winning E-Huddle webinars, and aims to continue doing so in 2023.

For more information about Eastern Communications’ products and services as well as promos, visit www.eastern.com.ph/ or call 5300-7000 (Metro Manila) or 0919-081-7788 & 0917-300-7788 (Regional).

Celebrating women on top: How these female leaders made their impact

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Despite gender biases in the workplace, especially for industries traditionally dominated by men, women are now rising to the top and showcasing their unique brand of leadership.

Eastern Communications, a premier telecommunications company in the country, believes in diversity and inclusion and with two women at the helm, the company’s success is a showcase of what women leaders can do in the workplace. Moreover, its key partners, Plantation Bay and Australian - New Zealand Chamber of Commerce, also led by powerful women can also attest to the effectiveness of having women at the top.

How have these women made an impact in their respective fields? Here are some insights on their experiences.

The power of positive influence

Cherry Allego
Plantation Bay General Manager

Being in the industry for 15 years, Plantation Bay General Manager Cherry Allego says that believing in the power of influence within an organization can greatly impact people’s behaviors, attitudes, and perceptions.

Because to her, “Greatness is not measured merely by how long you served or by your gender. It is how you influence others to do great. With this, we grow together in our field of expertise and take pride in the learnings we acquired through the years.”

Allego also continues to emphasize the importance of understanding what the organization needs and trusting the capabilities of your group in order to prosper together. Moreover, she is driven by the power of giving and getting full support through influencing others to strive for growth and excellence.

“The secret is to serve with all your heart. There is nothing to fear when you know you have the full support of the group,” she added.

Unwavering perseverance

Maricar Gonzales
Executive Director for Australia-New Zealand Chamber of Commerce

For the executive director for Australia-New Zealand Chamber of Commerce, Maricar Gonzales understands the challenge of proving yourself as a woman worthy of a higher position while steering a company in the middle of a pandemic.

“It’s just ingrained in me that failure is not trying. I focus on what needs to be done, and more importantly, the why. Also, when things don’t work out, I see it as a step closer to success and just keep progressing” she stated.

The year 2020 might have been a rough year for most industries but Gonzales said that the last year has been the best year for the chamber since it began 40 years ago. Her ability to lead the company towards success in these taxing times can be attributed to her consistent persevering attitude.

Fostering employee wellbeing

Atty. Aileen Regio
Eastern Communications Co-Coordinator

Eastern Communications not only takes pride in their personalized customer service but as well as their prioritization over their employee’s wellbeing. For the company’s co-coordinators Atty. Aileen Regio and Hermi Hizon, although there were challenges in creating a better environment that could improve the management practices of the company, the duo were able to power through.

As they transitioned to a more refreshed company culture that promotes a strong connection between staff and executives, this matter began to disappear.

“While we continuously distinguish ourselves as a telco with personalized customer service, we also make sure that our employees’ needs and concerns are being attended just as how we do it to our clients,” shared Atty. Regio.

Hermi Hizon
Eastern Communications Co-Coordinator

Despite the pandemic bringing great challenges to the company, the combined teamwork of Atty. Regio and Hizon together with their diligent employees has helped Eastern Communications thrive during this time.

According to Hizon, “The pandemic is one of the biggest challenges we faced as a company and as leaders, we have to be agile and be on top of everything to be able to adapt to the new environment. We appreciate the coordination of the whole company and for trusting us in this trying time.”

As people observe more women competently serving as leaders, it will no longer seem strange that a woman is in charge. But there still is a long way to go. A great and fearless leader is defined not by their gender but by how they rise to success together with their people. 

Eastern Communications celebrates National Heroes Day with City of Manila

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For more than a century, Eastern Communications, one of the country’s premier telecommunications companies, has been part of nation building fighting alongside Filipinos for stronger tomorrow by providing world-class services. 

Now that the country is facing yet another challenging situation due to the pandemic, Eastern Communications continues its mission of empowering Filipinos by jumpstarting in the country’s capital city. 

With Manila celebrating the National Heroes Day through unveiling of murals in honor of then and today’s heroes in its newly refurbished Lagunislad underpass, Eastern Communications amplifies its strong partnership with the local government by showcasing its mural in the area – a visualization of its strong connections that stand the test of time. 

Driven by their High Tech and High Touch promise, Eastern Communications also rolled out initiatives that elevate the internet experience of every Manileño in time of pandemic.

Together with Manila Mayor Isko Moreno, Eastern Communications recently unveiled 34 units of “MNLKonek” digital kiosks along España Boulevard in Manila. These fiber-powered kiosks allow the public to do local phone calls, charge their phones, call emergency hotlines, and browse the internet for free. 

Likewise, Eastern Communications introduced to Manila its Eastern Home service to address the growing demand for home internet connection as more employees shift to working from home. It provides a burstable high-speed and non-intermittent residential internet service with equal upload and download speed of up to 100 mbps. 

“Eastern Communications is one with the city of Manila in providing quality internet experience to its constituents, and we are grateful that they are allowing us to be part of its efforts in the beautification of the capital city. We hope that through these initiatives, we are able to uplift the lives of every Manileño at this trying time,” shared Eastern Communications Head of Marketing Jedrek Estanislao.

To learn more about Eastern Communications, visit eastern.com.ph. 

Eastern Communications extends payment term, supports businesses with work from home and internet solutions

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Eastern Communications, one of the premier telecommunications companies in the country, announces the extension of deadline for payments of its clients in light of the government’s implementation of enhanced community quarantine in Luzon due to the threat of COVID-19 outbreak.

Customers are given 30 days after their due date to pay their bills. 

Eastern Communications ensure the safety and well-being of their employees, partners, and customers. While the company is on work from home arrangement, it will continuously provide Eastern’s brand of quality service through conference calls.

Meanwhile, Eastern Communications has maintained a skeletal workforce to deliver service to their existing essential clients such as hospitals, government agencies, and other entities addressing the COVID-19 situation. 

Collaborate with Work from Home tools 

In support of work from home implementation of many companies, Eastern Communications will also provide cost-efficient and reliable ICT solutions such as Office 365 and Eastern Cloud to improve business continuity amid the pandemic. 

Office 365 is a cloud-based subscription to a suite of Microsoft Office applications such as Word, Excel, PowerPoint, etc. which is crucial for businesses to achieve productivity and collaboration while implementing work from home set-up. Existing clients will be guided by Eastern Communications on how to utilize the said program through sending series of educational information. 

Eastern Communications will also educate its clients on using Eastern Cloud service to help businesses run critical applications online and share company data while on remote work. 

Boost workplace connectivity and security

Eastern Communications’ existing Fiber1 clients in Metro Manila and Cebu, particularly banks, hospitals, and other essential establishments, will be offered speed boost and free three (3) pieces of Wi-Fi Mesh. This device spreads a network connection across the workplace which allows users to connect to the Internet wherever they are in the premises. Wi-Fi Mesh eliminates dead spots in every corner and have been used in small to medium paces such as multi-story buildings. 

Hospitals that utilize Eastern Communications’ Internet Direct Service will also expect 30% cost reduction plus free Office 365 under the special renewal program. 

Lastly, clients will be guided on securing online business from cyberattacks with Eastern’s Web Protection that includes Internet firewall, web security, remote access, and cloud access, helping enterprises work efficiently at this time. 

“We understand the difficulty that our fellow citizens are experiencing right now. We, at Eastern Communications are committed to extending support and guidance to our clients in essential establishments and other companies in this challenging time,” said Eastern Communications Marketing Director Jedrek Estanislao.

Eastern Communications monitors the situation closely and commits to maintain normal business operations until the situation improves. 

For more information, visit eastern.com.ph. 

Even Stronger Connections: Eastern Communications celebrates the 2nd year of its Eastern Link VIP Club

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Eastern Communications celebrated the second year of its client recognition program dubbed the Eastern Link VIP Club through an evening full of delightful entertainment.

Guests at the Eastern Link VIP Night were treated to an evening full of amazing musical performances from theater artists Isay Alvarez and Robert Seña, music diva trios Bituin Escalante, Frenchie Dy and Radha Cuarado and world-class acapella group Pinopela.

At a gala dinner at the Manila Hotel, guests were treated to a program with amazing musical spectacles as they once again experienced Eastern Communications’ High Touch service with performances from renowned theater artists Isay Alvarez and Robert Seña, music diva trios Bituin Escalante, Frenchie Dy and Radha Cuarado and world-class acapella group Pinopela. 

Famed theater artists Isay Alvarez and Robert Seña serenade guests with their stunning rendition of popular songs and Broadway hits during the Eastern Link VIP Night. 

Eastern Communications executives unveil masterpieces created by renowned artist Jap Mikel during the Link VIP Night. These were specially commissioned as a token of appreciation for their long-term clients.

Eastern Link VIP Club members from different industries were also acknowledged and given a one of a kind digital artwork by artist Jap Mikel as a token of appreciation for their continued partnership with Eastern Communications for many years. 

Eastern Communications defines its unique branding as both “High-Tech and High Touch”, a two-pronged approach where they not only deliver innovative products and services that are at par with the standards of the telecommunication industry but also provide customer support that goes above and beyond the norm, offering clients personalized service and customized solutions to fit their company’s business needs. 

The Eastern Link VIP Club, created to thank customers for their continued loyalty to the company, is one example of their commitment to “High Touch” service.

“This year, we continue to recognize our clients who have continuously trusted Eastern Communications for the past years by treating them to a night where they can experience our great local musical talents. Above our promise of providing strong connectivity and innovative tools that are helpful to their business, we are committed to providing extraordinary customer service to help achieve their business goals,” said Ramon Aesquivel, Eastern Communications Co-Coordinator.

From left: Singer Robert Seña, Eastern Communications Coordinator Atty. Aileen Regio, Singer Isay Alvarez, Eastern Communications Coordinator Ramon Aesquivel, Excellence and Customer Focus Head Bernie Bernardino, Product and Innovation Head Edsel Paglinawan, Marketing Division Head Catherine Muynila, Human Resources Head Anilene Cometa, IT Head Rex Evangelista, and Co-controller Omar Latorre at the Eastern Link VIP Night.

The Eastern Link VIP Night was also an opportunity for the company and its customers to give back as a donation was made in the name of each guest by Eastern Communications to Humanity, a non-government organization that aims to emancipate and empower victims of poverty and children at risk through compassionate care and sustainable economic and educational development. 

Highlighting their appreciation to their loyal partners, Eastern Communications Coordinators Atty. Aileen Regio and Mr. Ramon Aesquivel welcome guests and long-time customers as they celebrate the 2nd year of the Eastern Link VIP Club at the Manila Hotel. 

“One of Eastern Communications’ purpose is to bring back the human connection in everything that we do and that includes reaching out to others our community. We partnered with Humanity because we share the same cause and believe that we can empower less fortunate children through education. Having them here and being able to introduce them to our customers made this night even more special to us,” said Atty. Aileen Regio, Eastern Communications Co-Coordinator.

Members of the Eastern Link VIP Club can look forward to more activities this year as Eastern Communications continues its push to provide stronger connectivity to more enterprises and emerging business in the country. For more information on Eastern’s Link VIP Club or its products and services, they can like or follow facebook.com/easterncommph/ or visit eastern.com.ph.

Eastern Communications celebrates its Strong Connection with Marriot Manila

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Eastern Communications and Marriott Manila recently celebrated their Strong Connection and partnership at an afternoon tea hosted at Marriott Manila’s Still Tea & Whisky Bar. 

Eastern Communications is one of the country’s top premier telecommunications companies, trailblazing paths for business connectivity in strategic locations in Metro Manila, Metro Cebu, Cavite, Laguna, Batangas, and Baguio.

Powered by Eastern Communications, Marriott Manila is a testimony to Easterns’ continued vision of providing the hospitality industry with innovative data services and faster, more reliable internet connection.

Creating Stronger Connections 

- Marriott Manila - 

Marriott Manila General Manager Bruce Winton lauded Eastern Communications as a connectivity partner, providing fast and reliable internet connections for their guests, restaurants, and events. 

And the partnership can only grow stronger as Winton also detailed Marriott Manila’s latest projects and delicious dining offers for 2018 like Marriott Café’s Barrels of the Sea Seafood Buffet. Available on Fridays and Saturdays from 6:00 p.m. to 10:30 p.m., Barrels of the Sea treats guests to the freshest catch from huge barrels that they can have cooked to their taste. From tiger prawns, salmon, yellowfin tuna, live crabs, clams and more, seafood lovers will find this feast irresistible! 

Sundays have also become even more delicious at Marriott Manila with delectable brunch and lunch offers. Available from 11:30 a.m. to 3:00 p.m., Marriott Café adds a tasty twist to their already hefty brunch menu as each diner is entitled to an add-on ala carte plate with an option to get 1, more or all of the 4 special dishes – a beef, fish, goose liver dish or dessert. 

Meanwhile, Cru Steakhouse is calling all meat lovers to a steak fete to add salt and pepper to their Sunday! From 11:30 a.m. to 2:30 p.m., Cru Sreakhouse is offering an unlimited serving of U.S. Certified Angus Roast Beef paired with a serving of salad or soup, 2 side dishes and a slice of the classic apple pie? Guests would be crazy not to book a table for this great Sunday Steak-day! 

- Eastern Communications - 

Providing fast and reliable internet for the hospitality industry 

Catherine Muynila, Eastern Communications’ Head of Marketing, also shared details about Eastern Communications latest products and services for hotels and restaurants, highlighting the company’s edge in providing better services for the hospitality industry.

These products include their Internet Direct Service or IDS, a premium and dedicated internet service with a 1:1 contention ratio. It runs through Eastern Communications’ fully redundant fiber optic network, capable of providing gigabit per second connection between the Philippines and peering partners in the Asia Pacific Region, as well as the US and Europe. IDS has high-speed, high quality and redundant links that are ideal for companies with round-the-clock, mission critical transactions. 

Meanwhile the ISDN PRI is a voice service that allows customers to utilize multiple voice channels through a single phone line. ISDN PRI service is suited for companies with high voice traffic, such as contact centers, which allow clients to experience better value for money without sacrificing voice quality. 

The launch of customized packages for different industries is part of Eastern Communications’ vision of providing customers with its unique brand of “high tech and high touch” service. 

High tech, Muynila described, means delivering products and services that are at par with other telecommunication companies while high touch means offering personalized customer service and solutions to their clients, helping them to arrive at solution suited to their company or industry’s needs. 

As Marriott Manila and Eastern Communications kicks off 2018, they look forward to leveraging their Strong Connection to help hotel guests discover and enjoy everything the digital world has to offer during their stay in Marriott Manila – from sharing unique dining and vacation experiences for those on vacation, to making doing business smoother and faster.

For more information on Eastern Communications and its products and services, visit eastern.com.ph. 

Eastern Communications' brand relaunch brings together tech innovations with human connections

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With Eastern Communications, it’s always about a strong and personal connection. 

This is the promise of Eastern Communications as it relaunches the brand through its “Our Strong Connection” campaign after 138 years of providing customers with reliable and affordable connectivity products and delighting them with personalized service and thoughtful solutions to their business needs.  

Eastern Communications continues its efforts to provide both high tech and high touch service with its new “Our Strong Connection” brand campaign. 

Eastern Communications is one of the country’s premier telecommunications companies, pioneering the first data center in the country and trail blazing paths for connectivity in this part of the Pacific. Operating in strategic locations of Metro Manila, Baguio, Cavite, Laguna, Batangas, and Cebu, its 138-year legacy includes long-standing partnerships with industry players, government agencies, institutions, small- and medium-sized enterprises (SMEs), and, today, even households.

Mr. Gilbert Simpao, Co-General Manager Eastern Communications Heads rally the whole company behind the new company logo and vision during the brand relaunch. 

The trusted business connectivity solutions provider stays on top of quality management standards by being the first and only major telecommunications company to secure the prestigious ISO 9001:2015 certification. 

In an era where connectivity brings rich opportunities for growth, Eastern Communications is committed to not only bringing its portfolio of dependable and affordable internet, data, and voice products, and relevant business-centric managed offerings to new horizons but also highlighting the importance of human connections through its unique brand of “high tech and high touch” service.

Ms. Catherine Muynila, Marketing Division Head

“This is our two-pronged approach to our new brand – high tech means that we offer products and services that are at par with other telecommunication companies but we are also high touch as we offer personalized customer service to our clients. While we strive to give our customers products and services that are both timely and innovative, we will never lose sight of the people who will actually use the technology,” shared Eastern Communications Marketing Division Head Catherine Muynila.  

The clarion call of the campaign is to “bring back the human connection in the business of communications technology” and a re-commitment of Eastern Communications to their clients to providing them with personalized service and customized solutions to fit a client’s business needs. From entrepreneurs to established companies, Eastern Communications promises to become the partner of businesses of all sizes in achieving their goals and their bridge to overcoming obstacles that they encounter along the way. 

“What makes Eastern Communications unique is that we are large enough and with our long history, have expertise at par with other large telcos but we are just the right size to deliver on our promise of responsive and personalized customer service. We are business made especially personal,” Muynila explained. 

With High Tech, Easter Communications is set to unveil this year its exciting internet portfolio, including its Internet Direct Service (IDS) products and new products specific to the SME industry. Eastern Communications will also continue its network modernization program to provide even stronger connections to its current customers. 

Mr. Edsel Paglinawan, Product and Innovation Head

Mr. Bernard Bernardino, Customer Focus and Excellence Division Head

Eastern Communication is committed to bringing back the human connection in the business of communications technology with personalized service and customized solutions. 

Today, Eastern Communications sets out to bring the competitive advantage and possibilities of the digital age to more companies and entrepreneurs in the company. With its bandwidth capability, array of services and commitment to provide personalized service, the company is inviting more businesses and households to discover the “strong connection” Eastern Communications can provide. 

For more information on Eastern Communications and its products and services, visit https://easterncommunications.com.ph.